FAQ

Product Questions

Collagen is one of the most abundant proteins in the human body and a key structural component of connective tissues such as muscles, bones, skin, blood vessels, digestive system and ligaments and tendons. Our body produces less and less as we get older, the collagen formation in our skin decreases by around 1% each year after the age of 20 and breakdown significantly increases from the age of 40. Lower levels of collagen in the body leads to negative effects such as wrinkly, less elasticated skin and weaker tendons.

There are no plant sources of collagen, it can only be extracted from the connective tissues of animals. However, the molecules found in animal tissues are too large to be digested and absorbed by the human body so need to be broken down (by hydrolysation process) into gelatine or collagen peptides.

Gelatin = Partially Hydrolysed Collagen
The collagen is broken down to amino acid strands, making it easier to digest and more bioavailable, for example in bone broth. The more gelatine in your broth, the more jelly-like the broth is when cooled. Broth that stays watery when cool doesn’t have much gelatine in it.

Collagen Peptides = Completely Hydrolysed Collagen
The amino acid strands are hydrolysed even further and broken into individual collagen peptides, which is what you find in supplements. In this form, the collagen is easy to digest and highly bioavailable. Unlike gelatine, collagen peptides do not gel and can be dissolved in both warm and cold water. Studies have shown that more than 90% of collagen peptides are digested and available in the blood stream within one hour. The collagen peptides are then transported into the target tissues, e.g. skin, bones and cartilage, where they act as building blocks for local cells and help boost the production of new collagen fibres. This, of course depends on your digestion and some other contributing factors.

Think of your skin like a sponge, if it's holding water it's full and elastic. After the age of 20 we produce around 1% less collagen each year, and even less after menopause. Less collagen means that sponge holds less water which makes it less full and less elastic.

Most people are getting next to no collagen in their diet because the biggest sources of collagen are things we no longer eat a lot of (e.g. bone broth and fish skin). Supplementing with collagen is easy because it comes as an odourless, tasteless, white powder.

Consuming collagen provides the building blocks our bodies need and has been scientifically proven to replenish our bodies' own collagen which means firmer, more elastic and younger looking skin (less wrinkles and fine lines). While our hair and nails are made from keratin, not collagen, they grow from our hair follicles and nail beds which are made of skin which is why collagen also improves the strength and thickness of hair and nails.

No, collagen only comes from animal sources so our products are not vegan. There are vegan “collagen” products out there that don’t contain any collagen which is confusing. Think of collagen as an odourless, tasteless white powdered form of bone broth. We do however have many customers following a plant based diet who consume our products as a way to get important nutrients without eating meat.

Yes and yes! Collagen and gelatin has been used in food products for a very long time. We source collagen from one of the world leaders who have been around over 140 years! They've conducted numerous clinical studies into the effectiveness of collagen.

Yes! And much more environmentally friendly than other protein sources such as whey, soy and pea. Collagen is a co-product of animal agriculture which means if we weren't using it for a health food product it'd be going to landfill.

For our cookies and nut butter we use a beautiful grass-fed hydrolysed bovine collagen from Argentina (we're working on an Australian made version, it just doesn't exist yet!).

For our Bioactive Marine Collagen Powder we've sourced the only marine collagen we've found backed by extensive clinical research, not general research about "collagen". It's also the best, sustainably sourced marine collagen you can get (from Germany) and certified to be free from impurities (e.g. hormones, antibiotics) and allergens (e.g. cheap, inflammatory shellfish and crustaceans).

Our marine collagen is mostly Type I and III but it’s a very low molecular weight at 2 kilodaltons (lower = more absorbable) and at that size the type doesn’t matter anymore, it’s too small to be considered one or the other and the types quoted are more of a marketing thing than having much scientific validity.

Our cookies use a beautiful grass-fed bovine collagen which includes Type II if you still feel it’s important, and we recommend mixing the different types of collagen for best results anyway.

There’s about 5g per serve in both the powder and the cookies so it’s quite a high serve.

Our Bioactive Marine Collagen comes from Germany. For our nut butters and cookies we use a grass-fed bovine collagen from Brazil and Argentina.

We don't buy from Australia yet because there are currently no Australian made sources of collagen! Crazy, we know. We are working with an Australian Organic Grass-fed and regeneratively farmed cattle co-op of farmers and an Australian manufacturer to create Australia's first bovine collagen (which will be organic and grass-fed). That'll probably be out in 2021 and in our products shortly thereafter.

We source our bioactive marine collagen powder from Germany.

If using our Bioactive Marine Collagen Powder, blend one rounded teaspoon (one 5g serve) into 240ml of water or beverage of your choice. If substituting for water, we recommend smoothies, shakes or unsweetened yoghurt. Marine collagen is heat stable and great to add to your daily tea or coffee. We do not recommend fruit juice as it is high in sugar, which can inhibit the absorption of collagen.

Most people get next to no collagen in their diet because the biggest sources of collagen are things we no longer eat a lot of (e.g. bone broth, fish stock). If your diet is low in these types of food we recommend beginning your collagen supplementation with a 30 day loading protocol.

Loading protocol
2 serves per day

Maintenance protocol
1 serve per day

You may choose to replace a serving of collagen powder with a collagen cookie. Our nut butters are a delicious added bonus.

Sugar in the bloodstream attaches to collagen and elastin molecules via the glycation process, forming harmful new molecules called ‘advanced glycation end products’ (AGE’s). The more sugar you eat, the more AGE’s you develop, the more collagen and elastin fibres are damaged. This 'glycation' process also transforms even the most stable and long-lasting collagen fibres into more fragile fibres. This is one of the main reasons sugar makes us age on both the inside and outside. Too many AGE’s causes the skin to wrinkle, negatively impacts the biomechanical properties of tendons and leads to gut issues (due to damage caused to the intestinal lining resulting in inflammation). If that wasn’t bad enough, sugar competes with vitamin C for space in cells due the similarities in their chemical structure. Diets which are high in sugar lead to low levels of vitamin C, thus inhibiting the formation of new collagen fibres. So watch out for supplements that are high in sugar and don’t contain vitamin C because the likelihood is, they probably won’t work!

Our cookies and nut butters are great for kids (so long as they don't have nut allergies)! Our kids love them.

Our marine collagen powder has additional ingredients so you should seek advice from your health professional before serving it to your kids.

You should always check with your doctor but there is nothing in our collagen cookies or nut butters that you would need to worry about. They are very safe and from personal experience we've found them to be great for pregnancy and breast feeding. In fact, collagen is a fantastic supplement for mums who are growing human beings.

Our Bioactive Marine Collagen Powder contains other ingredients besides collagen that you should check with your doctor before use.

Yes! We don't market them as a "keto" product because strict ketosis followers might have an issue with the small amount of maple syrup in them (which is negligible, contributing <0.5g of sugar per cookie) but we have designed the cookies and nut butters in consultation with nutritionists and keto experts who have confirmed they very much qualify as, and are recommended by those experts as, keto friendly.

We can't give you that advice so you need to speak with your dietician but we have had feedback from dieticians that all our products are suitable for diabetics.

Yes! All our products are free from these inflammatory ingredients because even if don't have an intolerance they can negatively impact your health and your skin.

No. The whole reason we got started was because so many products are full of fake ingredients that are terrible for your health and your skin!

No. All our products are very low in sugar, mostly from the nuts. Sugar can be very damaging to your natural collagen levels and competes with collagen for absorption.

The collagen we use is Halal but our manufacturer is not Halal certified. However, our manufacturing facility is otherwise entirely plant based so there is no opportunity for contamination which means if you're looking for Halal products you can consume our products with confidence.

The collagen cookies will last on the shelf for at least 12 months.

The collagen nut butter will last on the shelf for at least 18 months.

The bioactive marine collagen will last on the shelf for at least 24 months.

The date on the product is a best before date, not an expiry date, which means it's a question of taste after that date.

Our cookies and nut butters are made on the NSW Central Coast, Australia. Our marine collagen powder is made in Sydney, Australia.

General Questions

We wanted to make subscriptions easy and simple. If you choose the subscription option you'll receive your order on a monthly recurring basis. There is no minimum term so you can pause, edit or cancel at any time via your account (or you can ask us to make any changes for you). Shipping is free for subscriptions!

Yes, absolutely. Note that there are higher minimum orders, shipping rates and free shipping thresholds.

To get started, please click on the wholesale link in the main menu and you can sign yourself up. Just make sure to click the Activate Account button you'll see in the system generated email you should receive. Any issues, please contact us.

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